Orders are shipped using DHL. Orders will take between 2 and 4 days. We do not deliver on Sundays.
Shipping charges are £9.99 on orders under £200. Shipping is included on orders over £200.
If you want to return your product please contact support to arrange the return. Returns must be in fully saleable condition, unused and unopened in order to get a full refund. If you want to return your product please contact support to arrange the return.
Returns must be in fully saleable condition, unused and unopened to get a full refund. Refunds will be processed within 14 days of receipt of the saleable items back.
HOW DO I CHECK THE STATUS OF MY ORDER?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at email@example.com with your name and order number, and we will look into it for you.
If you have any further questions, please don't hesitate to contact us at firstname.lastname@example.org